Salt, Rope and Paper opens in Room Four on 14 November.What is on

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Plan a visit

Visit

Everything you need before you set out

One floor, about an hour, and free on Thursday evenings.

Hours

When we are open

Monday and Tuesday
Closed
Wednesday
10:00 - 17:00
Thursday
10:00 - 20:00
Friday and Saturday
10:00 - 17:00
Sunday
11:00 - 16:00
  • Public holidaysOpen 11:00 to 16:00, including the Mondays that fall on one.
  • ChangeoverRoom Four closes for two weeks in November and two in May while the exhibition is changed. The rest of the museum stays open and entry is free.
  • MidwinterClosed for four days at the end of December. The dates are posted on the door and on this page each autumn.

Last entry is half an hour before closing. The North Room closes ten minutes earlier so that the lights can be turned down.

Admission

What it costs, and what it does not

One ticket covers the whole building for the day. Leave and come back on the same ticket.

  • The permanent collection

    00

    Rooms One to Three, always free. No ticket needed; walk in.

  • The exhibition in Room Four

    00

    Valid all day, and on the Thursday evening of the same week if you cannot stay.

  • Concessions

    From 00

    Students, over sixties, anybody out of work, and carers. Ask at the desk; we do not ask for proof.

  • Under eighteens

    00

    Free at all times, in every room, with or without an adult.

  • Thursday evenings

    00

    From five until eight the whole building is free, exhibition included.

  • The year card

    From 00

    Both exhibitions, all the talks, and two guests each time. It pays for itself on the third visit.

    Ask at the desk

Cash and card both work at the desk. Nothing is booked in advance except school groups.

Getting here

Four ways to arrive

The building is the stone one at the end of Quay Street, with the clock on the water side.

  • 01

    On foot

    Twelve minutes from the market square, straight down Quay Street. The last stretch is cobbled.

  • 02

    By bus

    Two routes stop at the harbour office, one minute away. Both run every twenty minutes until seven.

  • 03

    By bicycle

    Racks under the arch on the north side, covered and in sight of the desk.

  • 04

    By car

    No parking at the museum. The quay car park is a four-minute walk and is free after six.

Questions

What people ask at the desk

  • Is the museum accessible?

    All four rooms are on one floor and step-free from the quay entrance. The Quay Street door has two steps, so use the ramp on the water side. There is an accessible toilet by the desk.

  • How long does a visit take?

    About an hour for everything. Half an hour if you only want Room Four.

  • Can I take photographs?

    Yes in Rooms One to Three, without flash. Not in Room Four while paper is on show.

  • Is there somewhere to leave a bag?

    Lockers by the desk, free, and large enough for a rucksack. Big bags cannot be carried in the rooms.

  • Are children welcome?

    Very. There is a drawer of handling objects in Room Two that children may pick up, and a trail sheet at the desk.

  • Can we bring a school or a group?

    Groups of ten or more should write first so that we can spread them across the morning. A volunteer will usually meet you.

  • Is there a cafe?

    No. There are three within two minutes on Quay Street and the desk will point you at the nearest open one.

  • Are dogs allowed?

    Assistance dogs everywhere. Other dogs in the yard, where there is water and shade.

The entrance of the customs house seen from the quay

Still not sure if it is open?

Telephone the desk. Somebody answers during opening hours and will tell you honestly whether it is worth the walk.

Contact the museum

Museum or gallery

Four rooms in the old customs house, kept open by the town since 1978.

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  • Talks

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A registered civic museum. All rights reserved.